Connector-Development for a Translation-Platform

Lengoo, a Berlin-based language tech company, offers AI-powered language solutions to enterprises so that they can connect with their global audiences like a local. Riwers is a development partner of Lengoo and is responsible for integrating their product into the IT systems of the end users. For this purpose, so-called CMS connectors are developed and adapted by Lengoo in the onboarding process according to customer requirements.

AI-powered language solutions for businesses that want to communicate with their global audiences like locals.

Initial Situation

Lengoo offers an AI-based automated translation service for enterprises.
CMS (e.g. Sitecore, Salesforce, WordPress, Magento), PIM (e.g. inRiver, StiboSystems) and TMS (e.g. memoQ, XTM) systems of the customers are integrated.
For each system, specific connectors/plugins are developed that access the translation platform via API.
For this development, Lengoo was looking for a partner.

Challenges

The planned development of different systems requires, especially at the beginning of the project, different experts for the individual systems.
After developing a connector and going live for a customer, the transition to maintenance mode takes place. This requires a flexible but stable project team setup in order to connect new customers promptly, make improvements, or, if necessary, correct defects.

Facts

Type

Extended Workbench, Product Development

Duration

since December 2020, continuous

Industry

Translation Services

Volume

about 150 man-days

Team

2-3 Software Developers, 1 Test Engineer, 1 Project Manager

Technology

Javascript, .Net, PHP, InRiver, Optimizely, Sitecore, Adobe Experience Manager (AEM)

Website

Riwers Contribution

Riwers develops all connectors for the systems to be connected.
There is close collaboration with the Lengoo project team that provides the API for platform access.
A project manager from Riwers coordinates and plans the collaboration with Lengoo and manages delivery dates and quality.
Riwers’ system experts support Lengoo in the process of customer acquisition and onboarding.

Customer & Business Value

The customer has one contact person for all systems to be connected and can concentrate on the actual product development.
With Riwers, the customer has a reliable, stable and flexible partner who takes care of the maintenance of the systems and interfaces.
Since Riwers carries out the development of all connectors, learning and synergies are recognized and applied.

Does this case fit you?

Markus Guggisberg

Chief Delivery Officer, Co-Owner

looks forward to explaining and introducing you to the benefits with Riwers.